2015 Mercedes benz C300 Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz C300 2015 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz C300 2015 structure body and complaints other owners have filed.
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2015 Mercedes benz C300 Structure Body Problems, Complaints and Defects

 Issue ID1531046
 Internal NHTSA #11171183
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelC300
 Model Year2015
 File date18/01/19
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemExploding panoramic roof. On january 18, 2019, two hours into driving from new york to canada for a family vacation, without any warning and for no apparent reason the panoramic roof to our 2015 mercedes benz c300 4matic suddenly and violently exploded. At the time of the occurrence the highway road (i84e)was straight, smooth and we were at cruising speed (60mph), no cars anywhere near us in front or from the rear. The explosion sounded as if a bomb had gone off or if we had been shot. Tiny glass particles sprayed my entire family including my wife, 2 daughter (12,15) and our puppy. Luckily the sunshade covering underneath the glass roof caught the larger pieces of broken glass. After making sure the family was not injured i managed to find a large piece of cardboard that i duct tape to the roof and slowly made our way back home, ending our trip. Upon arriving home i did lots of research and to my surprise found that exploding panoramic roofs was more common than i had ever thought with many owners gone through the exact situation as i. Yet, mercedes refuses to acknowledge this issue and presently does not have a recall on their problem. To add insult to injury when i brought the vehicle to the dealership for a repair, the service advisor acted as if this was no big deal and also that he has never seen this issue in his 34 years of being there. I can only assume that this is a false statement since the vallet person who took my car said he has seen it on quite a few occasion. Mercedes benz of north america needs to address this situation before it becomes a fatal mishap. The sound and glass debris could have easily distracted me enough for me to lose control of the vehicle and cause an accident. Luckily no one was near our car.
 Vehicle Mileage at Failure30000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateJERICHO, NY
VIN pattern 55SWF4KB2FUXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed60
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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